🔒 Privacy Policy

Kalaqaar ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Kalaqaar app and services.

1. Information We Collect

• Personal Information: Name, phone number, email, PAN, UPI/Bank details, GST details.
• Profile Information: Display/stage name, bio, categories, portfolio media.
• Transaction Information: Bookings, payments, credits, and payout history.
• Device Information: Device type, app version, IP address, crash logs.

2. How We Use Your Information

• To verify your identity and process payouts.
• To enable bookings, escrow payments, Instant Bookings, and refunds.
• To communicate with you (notifications, updates, support).
• To detect fraud and ensure compliance with law (e.g., GST).

3. Sharing of Information

• With verified clients/artists for bookings.
• With payment partners (Cashfree, banks, UPI) for processing payments.
• With government authorities if legally required.
• Never sold to advertisers.

4. Data Security

• KYC and payout data encrypted and visible only to admins.
• OTP login to secure accounts.
• Firestore rules restrict access by role (artist, client, admin).

5. Your Rights

• You can update your data anytime in the app.
• You can request account deletion by emailing info@kalaqaar.com.